[Recruitment] In Depth Skills Interview Leads to Experienced Operations Hire Case Study

The client came to our Recruitment and Placement Solutions (RPS) team with an urgent need for bilingual call center agents to provide vaccine coordination and lab results in response to the pandemic

This client was expanding into new markets while exiting another market. They contacted our Recruitment and Placement Solutions team to help them start up their new branches with a variety of roles

An American global sports equipment manufacturing company wanted our help with two other locations struggling to find candidates with a variety roles. Read how our RPS team helped them hire associates

Staff Management I SMX was asked to help ramp up the client's staff and recruit several customer service representatives and project administrators.

This client is one of the world's largest business processing outsourcing and collection agencies. The company operates approximately 40 call centers in North America, Europe and Asia

We started by gaining an understanding from our client of what the most critical requirements were for the candidates to meet.

The client had a need for Inside Sales Account Representatives to act as the first line of contact for service requests. We developed an aggressive focus on sourcing the most qualified candidates.

By using its one-on-one behavioral-based interview process, Staff Management | SMX found highly qualified candidates that met the client’s specific criteria and had a focus on safety and compliance.